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Contact Us

Tell us what you’re looking for and where you want to be, and we’ll point you in the right direction.

Find houses and flats to rent in Richmond and surrounding boroughs

Finding a rental home should feel straightforward. We help you search for the right property, arrange viewings quickly, and move through referencing and paperwork without confusion.

From first enquiry to move in day, you will get clear communication, quick answers, and support you can rely on throughout your tenancy.

View Properties to Rent

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Helping you find the right rental home

Whether you are looking for a flat near transport links, a family home close to schools, or something more low maintenance, we will help you focus on what is realistic and relevant.

We know the local rental market well, so we can guide you on availability, pricing and how quickly properties tend to let in different areas.

Once you find a place you like, we will move quickly to arrange viewings and help you understand the next steps clearly.

No jargon. No delays. Just straightforward help to get you into the right home.

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How we support you

  • Help finding suitable rental properties in your budget

  • Fast booking and coordination of viewings

  • Clear guidance through referencing and paperwork

  • Support with tenancy agreements and move in process

  • Local advice on areas and rental values

  • Responsive communication from first enquiry to move in

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Why tenants choose to rent with us

Clear and responsive communication

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You get quick answers and straightforward updates without having to chase.

Maintenance handled properly

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If something needs fixing, we log it quickly, keep you updated and manage it through to completion.

Local team you can reach

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You are speaking to people who have years of experience in the area. We focus on keeping things clear, simple and well managed.

Contact us

What your tenancy journey looks like

From the moment you enquire to the day you collect your keys, there are a few clear stages. We keep each one simple, explain what you need to do, and make sure you always know what happens next.

Step 1: Finding the right property

We start by understanding what you are looking for, including budget, location, property type and move in timescales.

We then share suitable options and help you arrange viewings quickly, often within the same few days depending on availability.

You will get honest feedback on each property so you can compare properly, not just rush decisions.

Step 2: Viewing and making an offer

Once you find a property you like, we will guide you through making an offer.

This includes agreeing rent, tenancy length, move in date and any special conditions.

We explain what is realistic in the current market so you can make decisions with confidence, especially in competitive situations.

Step 3: Referencing and checks

If your offer is accepted, we begin referencing.

This usually includes employment checks, affordability assessment, previous landlord references and Right to Rent checks.

We tell you exactly what documents are needed and help you through the process, so it is straightforward and quick.

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Step 4: Agreement and paperwork

Once referencing is complete, we prepare your tenancy agreement.

We explain the key terms clearly, including rent payments, responsibilities, notice periods and any property specific details.

Nothing is hidden in jargon. We make sure you understand what you are signing before moving forward.

Step 5: Deposit and move in preparation

Your deposit is registered and protected in line with legal requirements.

We then coordinate the final steps before moving in, including utilities guidance, key arrangements and check in details.

You will know exactly what to expect and when, so the move feels organised rather than rushed.

Step 6: Move in day

On move in day, you receive your keys and complete your check in.

We walk you through the condition report and make sure everything is clear from the start of your tenancy.

After that, you are settled in and we remain available if you need support.

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Before you apply checklist

To help speed up the process, it is useful to have a few things ready before applying for a rental property.

Checklist

  • Proof of identity (passport or ID card)

  • Proof of income or employment details

  • Previous landlord reference if applicable

  • Visa or Right to Rent documentation if required

  • Recent bank statements (if requested during referencing)

Having these ready can help reduce delays and make the process smoother.

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Renters Rights Act: what it means for you

The Renter’s Rights Act is part of ongoing changes to rental law designed to improve fairness, clarity and stability for tenants.

While the detail can feel technical, the focus is simple: better communication, clearer agreements and stronger standards in rental homes.

In practical terms, it means:

  • Clearer tenancy terms from the start

  • Improved transparency around notices and agreements

  • Stronger expectations on property condition and maintenance response

  • Better clarity around tenant rights and responsibilities

We already work in line with updated guidance and will always explain how it applies to your tenancy in plain English.

Read our Tenant Guide to the Renters Rights Act

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